About Sedgwick India
India’s deep and diverse talent pool plays a critical role in our global growth strategy. That is why we have expanded our global footprint with the establishment of Sedgwick India, a state-of-the-art Global Capability Center in MG Road, Bengaluru. At Sedgwick India we are a high-impact, inclusive, and collaborative ecosystem where talented professionals come together to drive digital innovation and streamline our global operations. We are currently expanding our team, with a primary focus on diverse technology and software development roles, along with selecting legal positions to solve insurance litigations. We are not just adopting new technologies, but using them to elevate people, improve lives, and lead our industry forward with heart and purpose.
Working at Sedgwick
Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.
We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.
Systems Administrator – India
Job Location: Bangalore.
Job Type: Permanent.
Qualifications
The ideal candidate will possess a combination of technical expertise, meticulous attention to detail, and excellent communication skills. Relevant qualifications include a degree in Information Technology, Computer Science, or a related field. Prior experience in systems administration, data management, or administrative support within a corporate environment is preferred. Proficiency in Microsoft 365 tools, especially Excel and SharePoint, is essential. Candidates should demonstrate the ability to navigate complex internal systems, handle sensitive information discreetly, and work effectively both independently and as part of a team.
Responsibilities
The Systems Administrator will support the team by managing a variety of administrative tasks with precision and care. This includes reviewing, validating, and approving rate requests, updating case information, and monitoring budgets within internal systems to ensure accuracy and compliance. The role involves acting as a key point of contact for incoming rate requests, ensuring they meet set guidelines, and processing rate updates in internal platforms while tracking changes for reporting and audit purposes.
Additionally, the role supports customer-related data projects, updating case information in systems such as Legal X and reviewing budget details based on client requirements. The administrator will also provide general administrative support, including arranging meetings, preparing documents, organizing shared resources, and assisting with internal communications, reports, and presentations. Maintaining organized records and documentation is crucial to ensure data accuracy and accessibility.
Collaboration with colleagues across different departments is vital to keep operational processes on track and support additional administrative or operational tasks as needed. The role requires a structured approach, a commitment to accuracy, and a proactive attitude to support the team’s efficiency and effectiveness.
Benefits
We offer a competitive salary package commensurate with skills, experience, and qualifications. Our benefits include statutory Provident Fund, Gratuity, and National Pension Scheme, along with an holiday allowance of 18 days plus national holidays. We promote flexible working arrangements to support work-life balance, including options for remote work or adjusted hours.
Health and wellness support are prioritized through private healthcare plans, life assurance, and an employee assistance program to promote overall wellbeing. In addition, we provide opportunities for professional growth through Sedgwick University, which offers extensive training programs, including over 15,000 courses on demand, role-specific training, and pathways for formal education. Our aim is to foster an environment where employees can thrive, develop new skills, and advance their careers within a supportive community.
Equal Opportunity
At Sedgwick, we are committed to fostering an inclusive and diverse workplace. We believe that a variety of perspectives and backgrounds enrich our organization and enable us to serve our clients better. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected status. We are dedicated to creating a workplace where everyone feels valued, respected, and empowered to contribute to our shared success.
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