Digital Operations Manager Full Time

#Experience of working with Pharma customers is preferable

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com

Looking to jump-start your career?

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth.

We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

If this excites you, then apply below.

Job Summary:

Indegene is looking for a talented Sr/Operations Manager to work in a highly dynamic, fast changing and fluid work environment and will contribute technical and business knowledge expertise to design, develop & implement business solutions.

Job Description:

1. Manage and improvise on overall project profitability and budgets through scope management, monitoring forecast and budget hours, managing billing based on contracted terms and ensuring timely client approvals productivity and revenue conversion of surplus hours. capacity and reducing cycle times
2. Achieve high degree of client satisfaction through execution & delivery of small size / large size Digital Enablement , Digital Transformation ,MAP ( Marketing Automation ) projects independently
3. Improve the quality of proposals and increase the ratio of RFP’s to RFQ’s for large projects, be involved in time / effort estimates
4. Manage projects for cost adherence and variance / deviations and revenue projections (+ , – 10% deviations in all projects)
5. Manage customer expectations – response time and attitude. Anticipate client side bottlenecks in plan execution and propose solutions to clients or production teams in advance through effective communication
6. Demonstrates capability of managing multiple projects independently
7. Manage multifunctional teams and build a conducive work atmosphere
8. Secure assets, conduct review meetings and obtain and document feedback to ensure timely completion of projects
9. Generate cross selling and up-selling opportunities, and building sales leads through a regular process

Desired Profile:

1. 12+ years of experience with B.E/B.Tech/B.Sc/BCA + MBA/PGDM
2. Experience in Project and Operations Management; Account Management, Service Management, Business Analysis & Consulting, Client servicing in Digital Analytics space.
3. Prior Experience on projects on Google Analytics, Adobe Analytics would be a plus
4. You should have a strong people management skills
5. Must have strong written and oral communication / presentation skills
6. Should have passion for networking and updating with the latest technical / scientific developments and relate it to various projects.

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.