Market Website Support Owner Full Time

India

LIXIL INDIA PVT LTD

Employee Assignment

Fully remote possible

Full Time

1 February 2026

Job Description: Market Website Support Owner

SPOC For 58 Markets

• Answering all website questions of 58 markets

Market Support

• Monitor Jira tickets created by markets (bugs, support, request new/updating master pages) follow up and handling tasks
• Either help markets by ourselves or outsource task to an Agency (create Jira ticket, brief Agency, check/test and follow up)
• Request for new master pages, updating or adjustments by the markets: briefing of the product owner

Master Content Roll Out To The Market Websites

• Briefing of the markets
• Create tasks for the markets (Jira tickets) & follow up
• Check if markets need support from Market Website Support Owner or Agency with localization

Training Of The Markets On The CMS

• Train new market colleagues/working students
• Give on regular basis refreshment trainings to all markets
• Set up new trainings when needed (e.g. new functionalities or components) and train the markets
• Updating training material

On Boarding

• New market colleagues/working students to processes & systems
• Account creation

Updating Confluence NEO Content Operation library for the markets