Technical Specialist Full Time

Mobility/Workspace One – Technical Consultant

Role & Responsibilities:

• Design and implement end-to-end Unified Endpoint Management (UEM) architecture using Omnissa Workspace ONE including multi-region and high availability setups.
• Lead complex migrations (e.g., legacy MDM / Microsoft Intune to Workspace ONE) with minimal downtime and user impact.
• Architect and implement Zero Trust security frameworks leveraging Workspace ONE Access, conditional access, and device compliance.
• Perform deep-dive troubleshooting across device enrollment, application deployment, certificate issues, and identity integrations.
• Design and maintain scalable ACC (AirWatch Cloud Connector) architecture, including Kerberos, LDAP, and enterprise directory integrations.
• Integrate Workspace ONE with identity providers like Okta, Ping Identity, and Azure AD for advanced SSO and federation use cases.
• Implement and optimize Workspace ONE Tunnel, Content Gateway, and Secure Email Gateway (SEG) for secure enterprise access.
• Drive automation using REST APIs, PowerShell, and scripting for bulk device/user management, Smart Groups, and reporting.
• Design and implement compliance and remediation frameworks, including automated actions based on device posture.
• Lead performance tuning and environment health checks for large-scale deployments.
• Conduct security audits and hardening aligned with enterprise security standards and compliance frameworks.
• Setup, configure and install Workspace ONE UEM.
• Setup, configure and install Workspace ONE Access
• Configure Apple iOS, MacOS, Android and Windows device enrolment.
• Configure Enrollment and Organization Group assignment
• Enhanced Management configurations (Profile/Policies/System Settings)
• Configure Android for Enterprise
• Configure Apple Business Manager (ABM)

Skills:

• Expert-level knowledge of Workspace ONE UEM architecture components (Console, Device Services, API, ACC, Database).
• Strong experience with certificate-based authentication (SCEP, PKI, CA integration).
• Deep understanding of identity and access management concepts including SAML, OAuth, OIDC.
• Hands-on experience with Zero Trust and Conditional Access policies in Azure AD and Workspace ONE.
• Advanced troubleshooting of Android Enterprise (Work Profile, COPE, Fully Managed) and Apple DEP/ABM integrations.
• Experience with Workspace ONE Intelligence for automation, reporting, and analytics.
• Expertise in application lifecycle management (Win32, macOS pkg, mobile apps, internal apps).
• Knowledge of networking concepts (DNS, load balancers, reverse proxies, SSL offloading).
• Familiarity with enterprise mobility security controls, data loss prevention (DLP), and compliance frameworks.
• Strong scripting/automation skills (PowerShell, REST APIs, JSON).
• 7+ years of professional experience in Omnissa Workspace One or any MDM solution.
• 7+ years of experience in customer-facing positions as a consultant, preferably within a system integrator, consulting organization or IT provider.
• Adaptable and progressive learner with the ability to explain complex technical concepts to a variety of audiences.
• Ability to work independently and work collaboratively in a team environment.
• Experience managing large fleet of mobile devices using an MDM or UEM
• Expertise in management of MDM platforms Omnissa Workspace ONE UEM, Intune
• Experience with Configuration, compliance policies.
• Knowledge of Azure AD, including conditional access to control access, features, SSO, MFA and functionality
• Experience with
• Azure A/D/EntraID
• Office 365 Admin
• IDPs (e.g. Okta, PING).
• MFA (e.g. Duo, RSA).
• Android, iOS, MAC, Chromebooks, Windows Operating systems.
• Software distribution.