Zscaler Consultant Full Time NEW

🔹 Role Details

• Position: Zscaler/Network security
• Experience: 4– 15 Years
• Work Location: Pune/Bangalore

📅 Drive Information

• Drive Date: 16-May -2026
• Interview Mode: Face‑to‑Face (F2F)

📍 Walk‑In Locations: Pune/Bangalore

🛠️ Job Description

• Responsible for Zscaler Internet Access (ZIA) / Zscaler Private Access (ZPA) and related services and modules. Responsible for monitoring, triaging, Policy management, Zscaler platform design, architecture, automation resolving incidents and service requests; executing runbook tasks; raising and tracking tickets; and escalating appropriately.
• Key Responsibilities
• • Monitor Zscaler dashboards, alerts,
• • Having extensive knowledge in ZIA,ZPA and other Zscaler modules
• • Responsible for creating and managing policies
• • Validate connectivity for newly onboarded users/locations (ping, traceroute, basic logs).
• • Check for and respond to user complaints about web access, SSL inspection issues, slow browsing.
• • Responsible installation and upgradation of ZCC connectors
• • Apply approved content categorization or simple policy changes (per change control).
• • Rapidly diagnose common access issues and implement documented workarounds.
• • Maintain accurate ticket records and knowledge articles.
• • Investigate escalated incidents: log analysis, packet capture review, proxy debug traces.
• • Implement and test policy changes that require more permissions/understanding.
• • Configure and maintain forward proxy and GRE/IPsec tunnels; validate Zscaler App (Z App) deployments.
• • Tune policies based on business needs and analytics.
• • Review and remediate false positives/negatives for blocked categories and cloud apps.
• • Perform license and feature usage analysis; recommend adjustments.
• • Coordinate with vendors (Zscaler support) for defect tickets and escalations.
• • Lead routine configuration audits, review admin roles, API key usage and secrets.
• • Participate in change advisory board (CAB) for planned policy rollouts.
• • Create/maintain advanced runbooks, troubleshooting playbooks, and onboarding guides.
• • Oversee severity-1 incidents and coordinate cross-functional resolution.
• • Approve and design high-impact policy and architecture changes.
• • Mentor L2/L1 and perform quality reviews of runbooks.
• • Review security posture: SSL inspection policies, data protection/DLP alignment.
• • Lead projects: ZPA application segmentation, ZIA for new regions, migration from traditional proxies.
• • Capacity planning for bandwidth, logging, node usage and license forecasts.