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Career Area: Manufacturing
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Definition
Supervises maintenance activities for facilities and infrastructures in a hardware manufacturing plant or site.
Responsibilities
- Collaborates with engineers, partners and suppliers to meet business goals in accordance with the sustainable use of facilities and budget demands.
- Constructs an efficient facility maintenance team and guides training sessions to ensure quality performance.
- Evaluates the operation’s effectiveness with current utilities and equipment; provides appropriate solutions to challenges and risks.
- Oversees inspections, repairs and updates of facilities and relevant operational activities; maintains order at the facility.
Degree Requirement
Degree or equivalent experience desired
Skill Descriptors
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Working Knowledge:
- Accurately gauges the impact and cost of errors, omissions, and oversights.
- Utilizes specific approaches and tools for checking and cross-checking outputs.
- Processes limited amounts of detailed information with good accuracy.
- Learns from mistakes and applies lessons learned.
- Develops and uses checklists to ensure that information goes out error-free.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Basic Understanding:
- Explains characteristics and steps in an effective decision-making process.
- Identifies issues and communicates with others when a decision needs to be made.
- Names decision makers in own environment and cites examples of past decisions.
- Describes types of decisions incumbent may and may not make in own job or function.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Basic Understanding:
- Describes non-verbal behaviors that influence the interpretation of the message.
- Cites examples of effective and ineffective communications.
- Explains the importance of effective business communication.
- Speaks/writes using correct language, mechanics, and gestures.
Performance Management: Knowledge of successful performance management techniques; ability to apply organization’s performance management system, practices, and tools to developing and improving individual, team, and organizational performance.
Level Basic Understanding:
- Demonstrates an understanding of performance management concepts.
- Describes organization’s performance management process.
- Explains organization’s core performance factors and ratings.
- Participates in own performance review or performance checkpoint session.
Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Level Working Knowledge:
- Raises awareness of potential bottlenecks and disruptions to the schedule.
- Breaks tasks into manageable steps that can be incorporated into a personal work plan.
- Escalates concerns over competing or conflicting priorities.
- Monitors progress continuously and adjusts tactics for handling situations on a case by case basis.
- Creates action plans that ensure the accomplishment of responsibilities.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding:
- Explains the value of a disciplined approach to problem solving.
- Describes problem reporting and escalation practices.
- Utilizes accepted procedures for problem analysis and resolution.
- Identifies key aspects of problem-solving techniques used in own area.
Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Level Basic Understanding:
- Identifies project management tools and requirements within own function.
- Describes the key objectives, phases and deliverables of a current project.
- Explains the concepts of phase, activity, task, and deliverable.
- Gives examples of critical paths in projects.
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Level Working Knowledge:
- Provides a quality of service that customers describe as excellent.
- Resolves common customer problems.
- Responds to unexpected customer requests with a sense of urgency and positive action.
- Provides direct service to internal or external customers.
- Documents customer complaints in a timely manner.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization.
Posting Dates:
May 13, 2026 – May 27, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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